Privacy Policy

At Merrimac Industries, Inc. customers are our most valuable assets. We recognize that building a long-term business relationship with you depends a great deal on trust. This trust begins with our commitment to respecting as well as protecting your privacy.

We've structured our web sites so that, in general, you can visit Merrimac on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (name, address, e-mail address, phone number, etc.) you can be assured that it will only be used to support your customer relationship with Merrimac.

Our privacy statement covers five main areas: Awareness, Choice, Access & Correction, Security, and Oversight. Please keep in mind that Merrimac's privacy practices may vary as required by local laws and policies.

1. Awareness

Merrimac provides this Online Privacy Statement to make you aware of our privacy practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and from the bottom of every Merrimacind.com and its subsidiaries' web pages.

What information we collect

On some Merrimac web sites, you can order products or services, download software updates, make requests, and register to receive materials. The types of personal information collected at these pages are name, contact and billing information, transaction, and credit card information. In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences. Data collected online may also be combined with information you provide when you register your ownership of Merrimac products.

How we use the information

Merrimac uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits, and to personalize our web sites for you. Credit card numbers are used only for payment processing and are not retained for other purposes.

From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research contact. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable.

Whom we share the information with

Merrimac will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with other Merrimac entities and/or business partners who are acting on our behalf for the uses described above. Such Merrimac entities and/or business partners are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.

2. Choice

Merrimac will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honor such requests.

Your permission is always secured first, should we ever share your information with third parties that are not acting on our behalf and governed by our privacy policy.

3. Access & Correction

Merrimac strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online access to your registration data so that you may review, update or correct your information at the Merrimac site where it was submitted. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. To access your individually identifiable information, return to the web page where you originally entered it and follow the instructions on that web page. If for some reason you cannot access your information on the web page, please telephone the nearest Merrimac Call Center for assistance. You can also send your request to privacy_advocate@Merrimacind.com.

4. Security

Merrimac is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data such as credit card information.

5. Oversight

Merrimac Industries has an internal Customer Privacy Program. It is the charter of this program to ensure appropriate privacy processes are in place in order to meet the practices outlined above.

Additional Information

Links to Third Party Web Sites

Links to third party web sites are provided solely as a convenience to you. If you use these links, you will leave the Merrimac site. Merrimac has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, Merrimac does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.

How Merrimac Uses Cookies

A cookie is a piece of text asking permission to be placed on your computer's hard drive. If you agree, then your browser adds the text in a small file. The purpose of a cookie is to help us analyze web traffic or let us know when you visit a particular site. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes and dislikes.

A few Merrimacind.com web sites use temporary cookies as part of the customer web navigation experience, tracking unique IDs for that particular web site session only. This cookie, by itself, only tells us that a previous Merrimacind.com visitor has returned. If you deny the cookie, you can still use the site anonymously. Certain Merrimac web sites use cookies to provide an automated login process for previously registered customers. This insures that you will be accurately identified and linked with your registration data.

Overall, cookies help us give you a better web site to use, by letting us monitor what's working and what isn't through site traffic analysis. Merrimac wants to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you, other than the data you chose to share with us. This practice is strictly enforced. We know that a lot of people have concerns about cookies, but in talking with many of our customers, we believe that the benefit we both gain from their proper use is worthwhile. We value the relationships we have with our customers, so we respect these concerns. Merrimac works to continuously improve the Merrimacind.com web experience and personal data privacy policy and practices.

You may set your web browser (Microsoft Internet Explorer or Netscape Navigator) to notify you of cookie placement requests or decline cookies completely. You can delete the files that contains cookies; those files are stored as part of your Internet browser.

Contact Information

If you have any questions or comments regarding our online privacy practices, please sent them to this e-mail address: privacy_advocate@merrimacind.com.